Frequently Asked Questions
It is very quick and easy. You can submit your order using our e-commerce shopping cart system. Simply add your required products to the cart and checkout the products using our secured payment gateway system.
The listed price itself is the best discounted price on our online products. You can still make the best use of our on-going coupons to get extra benefit on the price. Although, if you have bulk order, we advise you to call us to get the best price, but it is at our sole discretion to provide discount or not.
We advise you to inform us within the first 24 hours after receiving product for any kind of manufacturing defect.
We offer two types of delivery.
- Standard Delivery charges are Rs 100 and it takes normally 7-10 business working days.
- Priority Delivery charges are Rs 300 and it takes normally 3-4 business working days.
There are No Returns but Replacement/Exchange is easy.
Refer our Return Policy.
We update your order status online continuously. You can track your order status online from My Account section or click here – Track My Order.
Online ordering with us is safe and secure. Our website is SSL secure. Secure Socket Layer (SSL) encryption is used for every transaction in order to ensure that your order is secure. SSL encrypts the transmissions from our E-Commerce servers as well as your computer.
When you are ordering online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-Encrypted and sent directly to our credit card provider’s network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.
If you ordered the wrong item or wish to cancel your order, please call us immediately informing us of your intent to cancel your order. Please be ready with name and order no while placing the call. We can help cancel the order if it has not yet been dispatched/shipped.
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